1. Why are your prices higher than a US store sellingthe same product?
Actually if you addup the cost of the product,custom duties and other taxes and cost ofInternational Shipping with Fedex & BlueDart, you will find ourprices are at least 30-40% lesser than any other US site.The price of theproduct you see on our site includes all duties & taxes that needs to bepaid to the government. About 50% of the value of the product goes towardscustoms & import taxes, brokerage fees, distribution charges, storage fees,local taxes which may include Octroi etc depending on your localdestination.Plus the good news is that currently we are also offering a
FREE shipping offer for the first 10k customers. So relax andget in IMbesharam.com to place your order now!
2.Are there any sideeffects in using the energy supplements and enhancement creams/lotions?
Products that are forexternal use have no side effects. However you have to be careful not to use iton exposed wounds or rashes or any skin infections. The energy supplements docarry certain harmless nutrients and chemicals which are OK for a normal andhealthy human to consume for a purpose. However if you have any heart conditionor high blood pressure, its best not to use it until you have consulted withyour doctor. At all times, you have to execs discretion in consuming anythingthat is sold in medical and health stores, the same applies to the supplementssold in our store.
3.Is it legal to shopfor sex toys on IMbesharam.com? Are these products allowed to be importedin India?
First, let us addressthe fact that we DO NOT sell any sex toys. What we sell is a classy collectionof products that can be used by adults for pleasure & relief, eitherin person or with their partner. A bunch of products that we carry in theAdult category section are merely household electronics that are used by adultsfor performing various functions like neck massage, head massage, ear massage,feet massage, back massage and hand massage. The shape and forms of some ofthese products are made to serve a dual purpose and adults derive pleasure byusing them in multiple applications that they like or choose to. That productsis not considered a SEX TOY. It is merely a multiple applicationapparatus. We have carefully selected the products that actually getclassified under this category.
Explanation: Underthe Indian Penal Code, 1860, Section 292 prohibits the sale of obscene objects.A magazine with nude pictures of women will be considered obscene and so will aDVD which has a XXX movie in it. However a lingerie packaging which has a modelwho is posing the lingerie that is inside it, is not the objective product butthe lingerie is and as long as the picture of the model is NOT lascivious andshows NO nudity, it is not considered obscene under the rule of law. Wehave researched the Indian Laws and the import & export rules and regulationsfor a substantial amount of time to finalize what products are eligible to beimported into India. After careful consideration of all factors, we haveshowcased ONLY those products in our store (in.imbesharam.com) that are fullycompliant with the import-export rules in India. We take full responsibility ofthe products we sell, so you, the customer does not have to worry about itafter having placed the order online. We export our products from US, importthem ourselves in India, pay import duties & taxes and clear customs, and bringyour package to your door.
4.Is it SAFE & OK toorder on IMbesharam.com?
Absolutely. We are a USbased International brand and have a custom logistics process in place for ourcustomers in India and around the world. Because we understand your need forprivacy, we put an extra effort to ensure that your order is packaged securely,shipped reliably, handled discreetly and delivered timely. If you prefer thepackage not arrive at your house or work, you can choose to have it wait foryou at the closest courier company's local office. We have partnered with worldclass shippers Fedex,UPS,USPS and BlueDart & Aramex. Through an efficient& connected network, your package will arrive to you in a
Fedex/UPS padded package. There would be no indication outside about thecontents of the package. The shipping label will say as shipped by &from
'Shipping Department, Happy Birds Inc,Florida/Georgia USA' so therewill be no mention of the site IMbesharam.com or the company Besharam. Restassured your concerns are our concerns, so you can relax and shop at ease, wegot your back.
5.Is my personalinformation disclosed to Customs Department during import process?
Not at all. To ensure yourprivacy we import the consignment in our Indian entity name, so yourinformation is NOT disclosed at time of import. We handle and take care of thecomplete logistics cycle, so after you have made the purchase, you can relaxand plan your event, while we go to work and make sure your order is packagedsecurely, shipped reliably, handled discreetly and delivered timely.
6.Will my family orneighbors know whats inside it?
No way. We understandthe need for your absolute privacy and hence we run a very tight ship when itcomes to logistics and shipping. Your order is packaged very securely in awhite bubble wrap envelope and sealed before it leaves thewarehouse. There is no description or indication of the product inside andyou cant feel the product either as its a padded envelope. The shipping labelwill show 'Happy Birds Inc, Shipping Department, GA, USA' as the shippersaddress. When the courier guy arrives, he delivers this as naturally asany other package from any online store in India. However if you feel morecomfortable to pick up your package yourself from the courier's local office,just select appropriate 'SELF PICKUP' option in the shopping cart and we willfollow these instructions. This should take away any sweat you broke and letyou shop at ease.
8.How can I know that myprivacy is always maintained?
Your privacy is theprimary requirement of our business concept. Right from developing a PCIcompliant and 128bit SSL secure site, to encrypting your information in thebanks servers, from a multi-channel customer support to a door 2 door trackableshipping service, partnership with world class shipping companies to custombrokering and clearance in our Indian entity'sname, labeling your order only after it is imported tooffering options of SELF PICK and lastly ensuring the order is packaged in awhite bubble pack with no Besharam branding or mention of IMbesharam.com. Evenyour card statements will say 'Happy Birds Inc' for the payment you makeinstead of IMbesharam.com Every little bit counts and we have thought it overand over again before finally putting it in place by developing a customlogistics operation for our customers across the world. We understandand realize that the products we sell are not something you will findin your neighborhood medical or departmental store, and due to theintimate and private nature of many of these products, we have in place anabsolute well assembled setup in place that does not allow your information tobe shared other than the company employees based in USA & Indiaand the shipping companies Fedex & BlueDart who are delivering millions ofpackages daily. So rest assured, you are in good hands, you can shop at easefor these Fantastic brands!
7.Will the packaging bediscreet?
Absolutely, Your order isusually packaged in a
Fedex padded envelope, with no indication or mention of the contents orthe recipient (you) up until it passes and gets cleared through customs. Aftercustoms clearance, the package is labelled with your name and address as therecipient and the shipper info will be 'Happy Birds Inc, Shipping Department,GA, USA'. There would be no other mention of the contents anywhere on thepackage, so when you receive it, you can confidently sign for it without havingto face any uncomfortable situations at home or at work.
9.Is my card informationsafe and secure?
Shopping with us is100% safe and secure. Our site is hosted on
www.shopify.com which is one ofUSA's largest ecommerce engine provider. The site is certified PCI compliantwhich is an industry standard certification and also offers 128bit SSLcertificate and is Level 1 compliant, the highest in internet security. Allcredit card data that you enter is encrypted and securely processed and storedon the bank's server.
We never see or storeyour private data and we test our site monthly for any flaws or viruses. Wealso are GeoTrust certified which is equal to Verified by Verisign. Being anInternational brand and a US company site security and customer privacy are themost important standards that we strive to uphold all the time.
10.Do you have aretail outlet or physical location?
At this point, we donot have retail locations as we are conceptualized to be exclusively anonline specialty store. The obvious reason we are heavily invested online isbecause you prefer to shop for intimate products like the ones sold on
IMBesharam.com in the comfort and privacy of your bedroom orprivate place vs in public at a retail or departmental store. Maybe in thefuture you might see our stores out there. Sign up on our
VIP list to stay updated when any such news comes.
11.What is this siteabout?
We are 'Besharam',India's first Adult Lifestyle webstore. We showcase various types of productsright from High End Lingerie to Funky Male Undergarments, Sexy Jewelry toBachelor Party Games, Condoms to Massage Oils and Lotions, Romantic Eveningmood setters to Crazy wild night planning products. We also carry Feminine Careproducts, vaginal tightening creams, Male enhancement products, Adult toys forboth Men & Women, Domination products including 50shades of Grey, hairremoving creams and shavers and a variety of various other products that youwill not find in your neighborhood medical or departmental store. Elegantsite, classy products and smooth shopping, we have bundled it all. We are USbased and cater to shoppers from India and neighboring countries - Pakistan,Bangladesh, Dubai & SriLanka. We have custom logistics in place to shipyour order discreetly arrive safely and get distributed locally by partnershipof Fedex & BlueDart. We are available 12hours daily M-F and we offer 6convenient payment options - Debit & credit Cards, COD, NetBanking,MobiKwik Wallet, Pay offline, PayPal and Pay Anonymously. Currently we haveannounced a FREE International Shipping offer for the first 10k customers. Enoughof us, Tell us a bit about yourself and email us if you liked browsing orshopping on our site. We love all of your feedback!
12.Why should I buyfrom IMbesharam.com?
Well, first use yourinstincts. Your eyes and your experience will tell you what we have to say. Weare a million dollar business model, founded by Indian Americans andheadquartered in Tampa, FL with offices & warehouse in Sacramento, CA &Atlanta, GA. We also have a satellite office in Mumbai & Delhi and we havea partner distribution center in Mumbai. We ship your orders from US to Indiaright to your door in the most discreet manner while maintaining your privacyall through. We are partnered with FEDEX & UPS in US and BlueDart andAramex in India to offer you reliable shipping and door 2 door tracking. Weimport your orders in our company's name so your personal information is notexposed or at risk. We give you 6 payment options of which 2 are innovativeoptions to pay anonymously and pay offline, while the rest are the popularoptions to pay by debit & credit cards, net banking, paypal and some ATMcards. We have a well grounded and professional team to answer your questionsand asset you as needed 5 days a week, for 12 hrs a day, and we around if youneed us on saturdays as well. Our founders have over 30years of combinedexperience in fashion, garments, online commerce, tele communications andhospitality which has been detrimental in building a brand of this scale andreputation. We have a social network of over 200k fans, over 1 million hits onour youtube channel and an active and engaging social media campaign. We haveover 100k unique visitors on our site every month and we constantly keepmarketing in innovative online and offline media outlets. We have Google's #1searched person for 2012 as our brand ambassador and she perfectly representsour motto of 'Be Bold, Be Real Be Besharam'. All in All, We dedicatedly striveto give you a world class browsing and shopping experience as we constantlygrow and improvise and aim to be your one stop shop for all your intimate needsand a healthy adult lifestyle.
13.Do you offer anydiscounts?
As a store policy, weprice our products extremely competitively so when you add up importduties and shipping charges our rates are 30-40% lesser than US online storesand most times about 10-15% lesser than the Indian online stores that sell samebrand/quality products. We showcase high quality authentic productssourced right from the manufacturers/master stockists. We strive to give youbetter quality products, better service and truly discreet packaging &reliable shipping with door 2 door tracking and overall a better browsing andbuying experience, we unfortunately cannot discount our prices or productsother than what they already are. We keep running promotions now and then andwe also offer you a easy way to make Rs1250 towards your next order by simplysending an email to your friends and after 5 of them have purchased on oursite.
Currently we areoffering FREE shipping as an incentive for first time shoppers (a Rs2000 value)and this includes all the value added services we offer for all our customers.
14.Can I pick up myorder from couriers office instead of having delivered to my home/office?
Yes, you can. You canpick it up from the closest BlueDart office in your pincode should you desireto order that way. When placing the order, select 'SELF PICKUP' as the deliverypreference and we will surely follow through and inform you about PICK-UPat your closest courier office. Make sure to take a valid ID to the courieroffice to collect the package.
This is a greatoption to keep the courier guy coming to your home and having yourfamily/friends question you about the package. It happens to all of us, we havealready thought of it and have a very smooth and efficient process inplace.
15.Do you offerCOD? Please explain the process and the costs?
YES.We just launched it! Now you can shop at ease and not have to worry about anycommon concerns like- 1.What if I paid and my order doesn't arrive? 2.What ifmy debit/credit card information is at risk? 3.What if my order gets singledout at customs? No worries Anymore. Now the absolute 100% Risk Free option isto choose
COD (Cash on Delivery) We are able to provide this service inpartnership with BlueDart+Fedex to all pin codes serviceable by them. There isa surcharge of 10% billed by courier company which will be added to your carttotal. For us to process a genuine COD order and eliminate false/improperorders, we do require the convenience fees to be paid upfront for all CODorders, after which the order is shipped from the USA. Go to IMbesharam.com andsearch for COD policy for more details.
16.Explain the COD policyof IMbesharam.com
We have recentlyupgraded our logistics and now are able to offer you 6 convenient paymentoptions including a 100% RISK-FREE COD option. We take responsibility ofInternational Shipping as well as Customs Clearance so your order arrives atyour door, without you having to worry about anything. Just make the paymentand relax, we take it from there. This is the First time in India that aUS based company,
IMbesharam.com, is able to offer COD service to its customers inIndia. It is a unique and custom logistic setup done in partnership with Fedexand BlueDart. Due to the complexities of the cross border setup , this servicecosts an additional charges, billed as 'convenience fees' on top of the totalvalue of your order. These are paid to Fedex and BlueDart respectively forproviding the Risk-Free convenience of International COD facility. To eliminatethe risks of fraudulent COD orders, we require these fees to be paid upfrontbefore we can process your order. This is necessary to reduce false orders andto avoid two way shipping charges that they could incur.
17.How much does CODcost in fees?
The convenience fees arecalculated at 10% of the order value and due at time ofplacing the order.
For Example: If thetotal of your order in the shopping cart is Rs2100, the COD convenience feeswill be Rs210 which brings your order total to Rs2310. Of this total of Rs2310you have to pay upfront Rs210 either via a debit/credit card payment or anoffline payment made to/at ICICI bank. After receipt of that deposit payment,we ship out your order. Upon arrival of your order you will be informed by acourier service manager to have the balance ready before they come to deliveryour order. At time of delivery you have to pay the courier service only Rs2100(which is the total of your original order) as the balance for full and finalpayment towards your order.
18.Is Sunny Leoneavailable?
Haha..Why you dontthink I am pretty enough?
Sunny is the face ofbrand Besharam, but she is not involved in the day to day operations of thesite or our company. But if you like to see more pictures and videos of Sunny,you should checkout our Facebook and youtube channels where we have ahuge collection of hot and exciting pictures and videos of Sunny Leone.
19.What payment optionsare available on IMbesharam.com?
We offer 6 convenient,popular and innovative payment options. You can shop & pay using your debit& credit cards, issued in India and outside India. You can pay via Paypal,Mobikwik wallet and few ATM cards. You can also pay via Netbanking in India anduse an offline payment method where you transfer money using the NEFT option inyour bank account or by depositing cash at a local ICICI bank. Lastly for thosewho like to leave no record of having shopped from IMbesharam.com, you can shopanonymously by purchasing a gift card from our partner site giftcardsindia.inand using that gift code to pay for your order on our store. For customersliving outside of India, we even offer Western Union and MoneyGram moneytransfer facility.
20. How do I makeextra cash to shop on IMbesharam.com?
Thats an easy one. You canmake Rs1250 just by sending an email to all your friends and asking them tocheckout our store. if 5 of them will shop, you will make Rs1250 straight touse on your next order at IMbesharam.com. You can also choose to write a reviewfor a product you purchased or wish to purchase, every review pays Rs100 andyou can write a max of 10 reviews thereby making another Rs1000. The details ofthis contest are on our Facebook page. Lastly if you have shopped with us andare willing to give us a video feedback, we will pay Rs500 for the feedback. Wewill be able to mask your identity and blur the image so that your privacystays intact at all times. You can give one video review every 6months. So ifyou sum up all of this, you can easily make close to Rs3000 in under 2 hourstime and a little enthusiasm. All the best, see you soon my fellow Besharam!
